Using the Web Store
What is a Web Store?
This Web Store is a hosted online payment center. School
districts may place payment items in this Web Store to
provide a convenient way for people to make online
Do I need an account to use the Web Store?
You do NOT need an account prior to
using the Web Store. Type your email address when
prompted and select New Customer.
You will create a password after entering your billing
information. For future Web Store payments, enter your
email address and password when prompted and select
Returning Customer. Your address
information will be remembered from your first purchase.
If you forget your password, click Password
Reset under the Services menu on the left hand
side of the screen.
How do I make a payment or purchase an item?
What is the student ID/PIN/Login number?
- Click a category button on the homepage or select a
group from the “Browse” menu on the left
side of the screen.
- Select the item you wish to
purchase (if applicable)
- Enter requested information
- Select Buy
- Select Go to Checkout or
- If this is your first purchase in the Web Store, enter
the email address where you want your receipt sent and
click Sign in.
If you are a
enter the password you established on your first visit and
click Sign in
- Complete billing information
- Verify information and click Complete
- View and Print Receipt (if desired)
- Click Log Out on bottom left
Some items may ask for a login number or your student's
ID or PIN number. Many school districts assign a unique ID
or PIN number to each student which usually stays with the
student through all grades. This number verifies your
student's identification and applies the payment to the
How do I access my student's ID/PIN/Login
Students usually know their ID or PIN number and it often
shows on report cards or class schedules. If you do not
know the student ID/PIN/Login number, contact your
How do I pay for multiple items or multiple
To make payments for multiple items or students with the
same checkout, select Continue
on the shopping cart page and select
additional items. Some food and fee management systems
might require a separate checkout for each student.
I have changed my email address. How do I
change it on the Web Store?
Select My Account
from the menu at
left. Login with the "old" email address and password.
From the next screen you may edit your email address
Is the Web Store secure?
The Web Store is hosted by RevTrak, Inc
a leader in the credit
card payment processing industry for K-12 School Districts
and City Governments. RevTrak employs the most current
security techniques to keep your payment information
secure according to PCI Data Security Standards
What if I need a copy of a receipt from a
Choose My Account under Services on
the left of your browser. Enter your email address and
password when prompted. Choose View Past
Orders, select the correct order, and print your
How will I know the payment was accepted?
The final step of your checkout process produces a
printable receipt. A confirmation email/receipt is also sent
immediately to the e-mail address you provided during the
payment process. You may review past orders/receipts at
My Account page under the Services
menu on the left navigation bar. Approved payments
appear instantaneously in the listing.
Credit Card Information
Does the system store my credit card number?
No, for security reasons the system does not store your
credit card number. The option to pay with a previously
used card is made possible using a process called
tokenization. Tokenization is an industry best practice in
keeping with the stringent requirements of the Payment
Card Industry Data Security Standards.
My credit card was not accepted.
We accept Discover, Visa or MasterCard (debit, credit or
check card). If your payment is not accepted, you will
receive an error message from the card processing service.
Review the information you entered for the card number,
type and expiration date. If entering your information
correctly did not resolve the error, and you do not
understand the error message, call the number on the back
of your card. Your card company should be able to view
the error message and explain why it was not accepted.
Special note to Debit Card users:
the amount you charge for each attempted payment, even
if the debit card is declined. While the money will not be
withdrawn from your account, a reserve will prevent you
from making other withdrawals for several days and MAY
create an overdraft.
Who do I contact if I have a question about a
This Web Store also has a convenient Contact Us form (see the left
navigation bar) for after-hours questions about using the
Web Store. Questions submitted through this feature are
forwarded to the appropriate departments.